Five requirements to start a web hosting company

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I have waded through tonnes of posts on the internet about startups, web hosting, business launching and entrepreneurs and realized that there’s a few things lacking. Time and time again I’ve read about business plans, infrastructure, lines of credit & divvying out stock, but I’ll dish out the real secret sauce to launching a hosting company that very rarely has been told.
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Support from hell

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We’ve all been there. You run into some problem with some software, device or service and you require some help. You’re often left navigating some phone system or website that resembles a “choose your own adventure” book written by the devil himself.
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Thankful for those we serve.

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Since I began getting involved in web hosting in ’01, initially as a consumer and shortly thereafter by launching a web hosting company of my own: I’ve had something to fear. It’s easy to recall discussions on hosting forums begin with ‘Google is launching $x, be very afraid!’, ‘Amazon is going to crush you & suck you dry’, and other very scary statements. Many days have passed and we’ve all watched industries evaporate and realize again weeks later under another marketing gimmick…
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